Challenges
At the outset, I identified the following challenges:
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Define Business Tasks with the Product Manager;
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Conduct User interviews;
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Conduct Benchmarking Research;
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Create Prototypes;
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Conduct User testing.
My Role
Using Agile methodology, in collaboration with the Product Manager, Tech Lead, and developers, I created a product from inception to implementation:
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​Conducted User Research;
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Created Lo-Fi and Hi-Fi Prototypes;
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Conducted User testing;
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Supported developers.
Research
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Conducted Benchmarking research to analyze competitor solutions to identify strengths and weaknesses;
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Conducted User interviews and surveys to gather insights on user needs and pain points;
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Defined business tasks with the Product Manager;
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Described technical issues with the Tech Lead and the dev team.
Design
Developed comprehensive High-Fidelity interactive prototypes using Figma. This involved creating detailed and polished visual designs, as well as functional prototypes that allowed for effective user testing and iterative design refinements.
The Team Inbox Manager's dashboard displays a list of team members and their documents.
Document Overview.
Filters used in the Team Inbox dashboard.
Document Inbox for employees featuring a document list and Notifications.
Implementation and User Tests
Using Agile methodology, I collaborated closely with developers to ensure the accurate translation of the design into the final product. I participated in regular sprints to discuss progress and user pain points to make adjustments as needed. In the Post-launch research phase, I tested my product using the A/B testing method involving 4 users.
What I did
1 / Intuitive User Interface
A clean, user-friendly interface that simplifies document management tasks.
2 / Advanced Search Functionality
Powerful search capabilities to quickly find and retrieve documents.
3 / Real-Time Notifications
Alerts and notifications to keep users informed about document status and updates.